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Welcome to Fascos.This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3 ) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Myntra marketplace platform - www.myntra.com (hereinafter referred to as "Platform") The Platform is owned by Myntra Designs Private Limited, having its registered office at Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India and its branch office at Plot 82 A - 2nd and 3rd Floor, Sector 18 Gurugram Haryana, India. Your use of the Myntra and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Myntra including the applicable policies which are incorporated herein by way of reference. By mere use of the Myntra, You shall be contracting with Myntra Designs Private Limited, the owner of the Platform. These terms and conditions including the policies constitute Your binding obligations, with Myntra. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The term "Myntra","We","Us","Our" shall mean Myntra Designs Private Limited and its affiliates. When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. You shall ensure to review these Terms of Use periodically for updates/changes. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Myntra Policies including but not limited to Privacy Policy as amended from time to time.
If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block Your access on the Platform. If there is reason to believe that there is likely to be a breach of security or misuse of Your account, We may request You to change the password or we may suspend Your account without any liability to Myntra, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision. In the event of a device being associated with multiple logins or sign ups, as a measure to enhance customer's security and privacy as well as safeguarding your sensitive information for any potential risks, Myntra sometimes consider moderating users and their association with devices while using the Myntra app or website. Your mobile phone number is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your mobile phone number and your email address is up to date on the Platform at all times. You agree to notify Us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through an OTP verification. You agree that Myntra shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Platform. You agree to immediately notify Myntra of any unauthorized use/breach of your password or account. If You share or allow others to have access to Your account on the Platform ("Account"), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information, You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom. If You have not accessed Platform for a period of 2 (two) Years, Your data (including transactional data) will be deleted from Our record and You will not be able to access such data.
Myntra provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and Myntra assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and Myntra assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product. Myntra does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard
All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through Platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Myntra does not warrant that: Platform will be constantly available, or available at all or The information on Platform is complete, true, accurate or non-misleading. All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You. You will be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
While availing any of the payment methods available on the Platform, we will not be responsible or assume any liability, whatsoever, in respect of any loss or damage arising directly or indirectly to you due to:
All payments made against the purchases/services on the Platform by you shall be compulsorily in Indian Rupees, acceptable in the Republic of India. The Platform will not facilitate transactions in any other form of currency with respect to purchases made on the Platform.
Before shipping/delivering your order to you, the Seller may request you to provide supporting documents (including but not limited to Government-issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment for our Users.
Transactions, Transaction Price, and all commercial terms such as Delivery and Dispatch of products and/or services are as per principal-to-principal bipartite contractual obligations between Buyer and Seller. The payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render the Platform liable or responsible for:
You have specifically authorized us or our service providers to collect, process, facilitate, and remit payments and/or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through the Payment Facility. Your relationship with us is on a principal-to-principal basis, and by accepting these Terms of Use, you agree that we are an independent contractor for all purposes and do not have control of or liability for the products or services listed on the Platform that are paid for by using the Payment Facility.
You understand, accept, and agree that the payment facility provided is neither a banking nor financial service but merely a facilitator providing an electronic, automated online payment, receiving payment through Cash on Delivery, collection, and remittance facility for the Transactions on the Platform using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing the Payment Facility, we are neither acting as trustees nor acting in a fiduciary capacity concerning the Transaction or the Transaction Price.